Privacy Policy
Last Updated: January 15, 2026
Our Commitment to Your Privacy
At DBF Florence-Graham Deck Builder, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
Information We Collect
We collect information that you provide directly to us when you request a quote, schedule a consultation, or contact us about our services. This may include your name, email address, phone number, property address, and details about your deck project.
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and how you interact with our site. This helps us improve your experience and understand how visitors use our website.
How We Use Your Information
We use the information we collect to provide you with our services, respond to your inquiries, and communicate with you about your project. This includes sending you estimates, scheduling appointments, and following up on completed work.
We may also use your information to send you updates about our services, special offers, or helpful tips about deck maintenance. You can opt out of these communications at any time by contacting us or clicking the unsubscribe link in our emails.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or scheduling tools, but only to the extent necessary to provide our services to you.
We may also disclose your information if required by law, to protect our rights, or to comply with legal proceedings.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you would like to review the information we have about you or request that we delete it, please contact us using the information below.
You also have the right to opt out of marketing communications and request that we stop processing your data for certain purposes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
DBF Florence-Graham Deck Builder
1608 E 80th St, Los Angeles, CA 90001
Phone: (323) 328-8513
Email: support@florencegrahamdecks.com